Privacy Policy

1. Introduction

Revolution Race AB ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website revolutionracebags.com, make a purchase, or otherwise engage with our services.

We are headquartered in Stockholm, Sweden, and operate in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Order Information: Billing and shipping addresses, payment information, and purchase history
• Communication Data: Messages, reviews, survey responses, and customer service interactions
• Marketing Preferences: Subscription choices and communication preferences
• User Content: Photos, reviews, and other content you share with us

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, and referring websites
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the collected information for various legitimate business purposes:

Order Processing and Customer Service

• Processing and fulfilling your orders, including payment processing and shipping
• Providing customer support and responding to your inquiries
• Managing returns, exchanges, and warranty claims
• Sending order confirmations, shipping notifications, and important account updates

Website and Service Improvement

• Analyzing website usage to improve functionality and user experience
• Conducting research and analytics to enhance our products and services
• Detecting and preventing fraud, abuse, and security threats
• Maintaining and troubleshooting technical issues

Marketing and Communications

• Sending promotional emails about new products, sales, and company updates (with your consent)
• Personalizing your shopping experience and product recommendations
• Conducting customer satisfaction surveys and collecting feedback
• Displaying targeted advertisements on our website and third-party platforms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Payment Processors: To securely process your payments
• Shipping Partners: To deliver your orders
• Email Services: To send communications and newsletters
• Analytics Providers: To analyze website performance and user behavior
• Cloud Storage: To securely store and backup data

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security assessments and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Your Rights and Choices

Under GDPR and other applicable privacy laws, you have certain rights regarding your personal information:

Access and Portability

You have the right to request access to your personal information and receive a copy in a structured, machine-readable format.

Correction and Update

You can update your account information at any time or request correction of inaccurate data.

Deletion

You may request deletion of your personal information, subject to certain legal obligations and legitimate business interests.

Marketing Opt-Out

You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Cookie Management

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As a Swedish company, we primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Generally, we retain:

• Account information: Until account deletion or 3 years of inactivity
• Order information: 7 years for accounting and tax purposes
• Marketing data: Until you opt out or 5 years of inactivity
• Website analytics: 2 years from collection

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.