Terms of Service

1. General Information

These Terms of Service ("Terms") govern your use of the revolutionracebags.com website and your purchase of products from RevolutionRace AB, a Swedish company with organization number 556938-2913, registered at Nils Jakobsonsgatan 5D, 504 30 Borås, Sweden ("Company," "we," "our," or "us").

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services. You must be at least 18 years old to purchase products from our website.

2. Product Information and Availability

Product Descriptions

We strive to provide accurate and detailed product descriptions, specifications, and images on our website. However, we do not guarantee that all product information is complete, reliable, current, or error-free. Product colors may vary slightly from those displayed on your screen due to monitor settings and lighting conditions.

Availability and Pricing

All products are subject to availability. Prices are displayed in Euros (EUR) and include applicable taxes unless otherwise specified. We reserve the right to modify prices at any time without prior notice. In case of pricing errors, we reserve the right to cancel orders and provide full refunds.

Product Changes

We reserve the right to discontinue products, modify specifications, or make design changes without prior notice. If we cannot fulfill your order due to product unavailability, we will notify you promptly and offer suitable alternatives or a full refund.

3. Ordering and Payment

Order Process

When you place an order through our website, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product unavailability or discontinuation
• Pricing or product description errors
• Suspected fraudulent activity
• Inability to verify payment information
• Geographic restrictions or shipping limitations

Order Confirmation

You will receive an order confirmation email within 24 hours of placing your order. This confirmation does not constitute acceptance of your order but merely acknowledges receipt. Your order is considered accepted when we ship the products and send you a shipping confirmation.

Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Klarna (buy now, pay later options)
• Bank transfers (for certain regions)

Payment must be received in full before order processing. You are responsible for all charges, fees, and taxes associated with your payment method.

4. Shipping and Delivery

Shipping Policies

We offer shipping to most European countries and selected international destinations. Shipping costs and delivery times vary based on your location and selected shipping method. Free shipping is available for orders over €100 within the European Union.

Shipping Zone	Delivery Time	Shipping Cost
Sweden	1-3 business days	€4.95 (Free over €100)
EU Countries	3-7 business days	€9.95 (Free over €100)
International	7-14 business days	€19.95

Delivery Terms

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, holidays, or shipping carrier issues. You are responsible for providing accurate delivery information, and additional charges may apply for redelivery due to incorrect addresses.

Risk of Loss

Risk of loss and title to products pass to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for high-value orders.

5. Returns and Exchanges

Return Policy

We offer a 30-day return policy from the date of delivery. Products must be in original condition with all tags attached and in original packaging. The following items are not eligible for return:

• Items damaged by normal wear and use
• Products altered or modified after purchase
• Items with signs of washing or use beyond trying on
• Products returned after the 30-day period

Return Process

1. Contact our customer service team at info@revolutionracebags.com
2. Receive return authorization and prepaid shipping label
3. Package items securely with original packaging
4. Attach the provided return label and ship the package
5. Receive refund within 14 days of our receipt of returned items

Return Shipping

We provide prepaid return labels for returns within the EU. Customers are responsible for return shipping costs for international orders unless the return is due to our error.

6. Warranties and Guarantees

Lifetime Warranty

We stand behind the quality of our products with a lifetime warranty against manufacturing defects. This warranty covers:

• Defects in materials and workmanship
• Premature failure under normal use conditions
• Hardware and zipper malfunctions not caused by misuse

The warranty does not cover normal wear and tear, damage from misuse, accidents, modifications, or repairs by unauthorized parties.

Warranty Claims

To make a warranty claim, contact our customer service with proof of purchase and detailed description of the issue. We will repair or replace defective products at our discretion.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, software, and design elements, is the property of RevolutionRace AB and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our content without written permission.

8. User Conduct and Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include but are not limited to:

• Providing false or misleading information
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our website
• Using our services for commercial purposes without authorization
• Violating any applicable laws or regulations

9. Limitation of Liability

To the maximum extent permitted by law, RevolutionRace AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our products or services.

Our total liability for any claims arising from these Terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless RevolutionRace AB, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your violation of these Terms or your use of our products or services.

11. Dispute Resolution

Governing Law

These Terms are governed by Swedish law, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of Swedish courts.

Alternative Dispute Resolution

Before initiating legal proceedings, we encourage you to contact our customer service team to resolve any issues. For consumer disputes, you may also contact the Swedish Consumer Agency or use the European Commission's Online Dispute Resolution platform.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We will notify you of material changes via email or website notice.

13. Severability and Waiver

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14. Contact Information

If you have questions about these Terms, please contact us using the information below. We are committed to addressing your concerns promptly and fairly.